Shipping policy
Shipping Policy
General Information:
- All items are shipped from Ukraine.
- Handling time is typically 2-5 business days after an order is placed, unless otherwise specified in the individual listing.
Shipping Rates:
- Shipping costs are clearly stated in each product listing and vary depending on the item, weight, destination, and chosen shipping method.
- We offer various shipping options to cater to different needs and budgets. Check individual listings for specific details.
Customs and Duties:
- Please note that customers are responsible for any customs duties, taxes, or other government-related charges incurred upon receiving their orders.
- We recommend researching potential import fees for your destination country before placing an order.
Additional Information:
- We strongly recommend purchasing shipping insurance for valuable items. Please contact us for details and pricing.
- We cannot guarantee specific delivery times due to factors beyond our control, such as customs clearance and carrier delays.
- Tracking information will be provided for all shipped orders.
Returns and Exchanges:
- Please refer to our separate Returns and Exchanges Policy for details on returning or exchanging items.
Important Note:
Due to the ongoing situation in Ukraine, some shipping disruptions may occur. We are proactively working with our shipping partners to minimize delays and keep you updated on any changes.